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Shipping and Returns
Sunset Tables and Chairs is proud to offer all clients in
the Continental US free UPS ground shipping in many products.
Please keep in mind that ground shipping may take up to six days to arrive at
your location. Simply look for the logo to
enjoy free shipping on many items throughout the store.
Sunset Tables and Chairs offers free shipping only to
deliver the products. If customer decides to return any merchandise, customer
will be responsible for any and all shipping charges.
Online Shipping Rates
Since UPS occasionally changes its charges, the shipping rates quoted online are only estimates. Though they are usually accurate, the actual rates might differ. In such case, customers will be notified of the discrepancy, both if the actual rate is higher, and lower, than the estimate. If the estimate is higher, customer will be responsible to paying the difference; if the estimate is lower, customer will be reimbursed for the difference. In order to know the accurate prices, customers are encouraged tocontact us, either by calling or emailing our friendly customer support representatives. Sunset Tables and Chairs is not responsible for the shipping charges, and assumes no responsibility regarding them.
Sunset Tables and Chairs also offers faster shipping options.
For low additional fees, you may choose between three day services, and even
overnight service. The additional fees vary per product and are automatically
calculated when you select your shipping option.
If you changed your mind and decided that you wish to return
your plastic folding tables and/or plastic folding chairs please contact us
immediately. You have fifteen days from the day you received the products to
return the products. For a full refund, the product must be unopened, in its
original box, with its original seals. Any opened merchandise, or merchandise
which box(es) has/have its original seals opened, broken, or replaced, will be
subjected to a 15% restocking fee. Customer is responsible for any and all
shipping charges when returning products, even if, and when, customer purchased
items with free shipping.
If customer purchases a special package consisting of multiple
items at discounted price and returns one or more items, but not all the items,
those items that customer keeps will be charged at their individual prices and
customer will be subjected to paying any remaining balance caused by the
removal of the special package discount.
Although very rare and unlikely, it is possible that your
merchandise was damaged during the shipping process. Please check the
package(s) as soon as you receive to ensure that they are in good condition. If any package was damaged please contact us
immediately and we will gladly exchange it for you. As a courtesy to our clients
who might not be able to contact us immediately, due to their very busy lives,
Sunset Tables and Chairs extends the period for claiming damaged items to ten calendar
days. If there is more than one holiday in this ten-day period, an additional
day will be given for holiday that does not happen on Saturday or Sunday. After
this grace period, Sunset Tables and Chairs will not accept any merchandise
return due to damaged item.